About Us
Our Values
Our mission is to improve the quality of lives of people using our service by providing excellent, person-centred care that meets their physical, mental, and emotional needs, regardless of age, race, religion, gender, or sexuality
Roseberry Kare is led by Qualified Social Worker of over 12 years with in-depth experience of Safeguarding, Robust Assessment Skills and Person-Centred Care that puts you or your loved one in control.
The KARE in our name stands for
Kindness
Available 24/7
Reliable
Empathy
We KARE !
Kindness
We deliver care with compassion. Our services are flexible and responsive to your changing needs. We help you stay in control and live at home you love for as long as you wish. We listen carefully to how you want your care delivered and support you to achieve it.
Available 24/7
Because we are available 24/7, we would not leave you or loved one unattended or miss a call. We genuinely care about you and get to our appointments on time regardless of weather.
Reliable
We value and respect your wishes and treat you as unique person. We respect your choices, preferences and promote your dignity
Empathy
We treat you the way we would want our loved ones to be treated. We are sensitive to your feelings and emotions and will support you through difficult moments.
Equal Opportunities
Roseberry Kare is a non-discriminatory organisation that delivers good quality service to all service users regardless of race, nationality, language, religion or beliefs, age, sex or sexual orientation, or social standing. There is no distinction made between Clients who pay directly for the service and those who do not. In the event of special needs and preferences of ethnic, cultural, and religious groups, advice would be sought to enable Roseberry Kare staff to meet those needs.
Safeguarding
Your safety is very important to us, We ensure you are safe from harm by recruiting care assistants that are fully trained to carry out their role safely and also recognise the signs of abuse. Your Care staff will listen to your concerns about your safety and report it to our Safeguarding Manager and keep you informed. At Roseberry Kare, we do not tolerate abuse to either our Customers or Colleagues.
We welcome feedback, we listen
Roseberry Kare welcomes all your feedback because it helps us to improve our services. We invite you to talk to us about any aspect of your service whenever you want.